Program Supervisor

Company: Juvenile Justice Center of Philadelphia
Location: Philadelphia
Posted on: February 15, 2026

Job Description:

Job Description Job Description Position Title: Program Supervisor Reports to: Program Director Department: Administration DOPP Behavior Health HBDS IPS PEP Foster Care TIPS CIC AERC FLSA Status: Exempt Fee-For-Service Non-exempt Location: 5217 Overbrook Ave. POSITION SUMMARY: The AERC Supervisor is an integral member of the AERC team. The AERC Program Supervisor will perform all duties associated with ensuring high quality programming for all on-site and off-site programming. The AERC Program Supervisor will spend most of their time coordinating activities, maintaining a monthly calendar of events, interviewing facilitators, and arranging recreational and cultural enrichment activities. He/she will coordinate all van pick-ups, drop-offs and when needed assist the Van Driver as an additional chaperone during van pick-ups and drop-offs and deputize in the absence of the Program Director. The hours of work are flexible and non-traditional given the many components of the program are based between the hours of 4pm and 8pm. The position is from the 1pm to 9pm, Monday through Friday. The AERC Program Supervisor will also arrange individual and group community service projects for every other Saturday and be present during such activities. He/she will ensure that all community service projects are done in accordance to BARJ standards. He or she will ensure that an accurate and descriptive certificate of completion is granted to each youth who participates in all community service projects and upon successful completion of the program. This position is full time, as the Supervisor will be actively involved in cultivating employment activities, arranging vocational training opportunities, housing opportunities, post educational activities, along with programming at the site. EDUCATION/CREDENTIALS/EXPERIENCE: Bachelors in one (1) of the following disciplines: Psychology, Social Work, Sociology, Education, Criminal Justice, or other Human Service field is preferred and will substitute for 1 year of experience. Master’s degree preferred. An annual physical form verifying that the employee is “free from contagion". Act 160 PA criminal, Child abuse and FBI Clearances. Possess valid driver’s license with clean driving record. SKILLS: The ability and willingness to adjust hours in accord with job responsibility. Ability to provide empathy and understanding to youth with complex needs. Ability to maintain effective working relationships and communicate with coworkers, administration, youth, vendors, and others in a courteous and professional manner. Possess excellent oral and written communication skills. Possess self-control and emotional regulation skills in a stressful environment and when assisting youth in crisis. Demonstrated ability to effectively work and communicate with diverse staff with a strong commitment to supporting a team environment. Ability to use a computer to send and receive written correspondence. Ability to create spreadsheets and other documents using Microsoft Office software. Ability to work collaboratively with other professionals. Ability to lead and co-facilitate focus group sessions. Possess thorough understanding of educational, child welfare, and judicial systems and the knowledge, skills, and ability to navigate these systems successfully. Strong organizational skills with the ability to multi-task without compromising quality POSITION RESPONSIBILITIES: Ensure all program activities and events operate effectively, according to schedule and are consistent with Pennsylvania’s Balanced and Restorative Justice (BARJ) model. Responsible for receiving and reviewing referrals in collaboration with the AERC Program Director before confirming youth placement in the AERC program. Coordinate and oversee the program activities, arrange individual and group community service projects, and ensure that, at no time, there is a lapse in programming. Develop and maintain working relationships with probation, DHS, court, school officials, community partners, and community service organizations to develop and implement collaborative youth services. Create and maintain a monthly calendar of program activities, events, and service projects. Interview and schedule facilitators and arranging recreational and cultural enrichment activities. Arrange and schedule transportation for all program participants. Assist the Van Driver as an additional chaperone during van pick-ups and drop-offs as needed. Deputize in the absence of the AERC Program Director. Plan, supervise and coordinate all community service projects and ensure they are done in accordance with BARJ standards. Plan and coordinate Family Engagement activities in collaboration with AERC Program Director. Ensure that an accurate and descriptive certificate of completion is granted to each youth who participates in all community service projects and upon successful completion of the program. Perform other job-related duties as assigned. PHYSICAL DEMANDS/WORK ENVIRONMENT: The ability and willingness to adjust work hours in accord with youth and Phila. School district schedule. The ability and willingness to work with a wide range of ages, cultural views, and experiences. The ability to walk, drive, see, bend, stand, and verbally communicate. Must be flexible, as there will be times when there will be a need to work on Saturdays and during the day for special trips. Employee may be required to de-escalating youth behaviors using approved techniques. There may be potential exposure to blood borne pathogens. Contributing to the team Participates in meetings to ensure priorities are clear, coordination is good and communications are open. Cooperates and communicates as a multi-discipline team member through formal meetings, informal discussion and other participation as necessary. Models traits of a responsible team member, executing job responsibilities, open communication, good follow through; supports team members to do the same. Responds promptly to the concerns and interests of the clients, parents, guardians and funding entities and other JJC staff. Ensures compliance with all JJC’s policies and procedures, including confidentiality and reporting suspected abuse in accordance with CPSL, 23 Pa.C.S. § § 6301—6385, and JJC policies and procedures

Keywords: Juvenile Justice Center of Philadelphia, Dundalk , Program Supervisor, Healthcare , Philadelphia, Maryland