Intensive Case Manager
Company: Horizon House Inc
Location: Philadelphia
Posted on: February 15, 2026
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Job Description:
Job Description Job Description We are seeking a full time
Intensive Case Manager to work in our Behavioral Health Services
Division, to ensure that all individuals receive the services they
need to live, learn, work and socialize in the local community. As
well as identify, provide and maintain regular supports to the
clients and to assure continuity of care. Responsibilities to help
participants accomplish this goal include the following: Provide a
continuous flow of services, in compliance with contract and Agency
regulations. Ensure the delivery, flow, design and availability of
appropriate services for clients. Participate in the development
and refinement of individual rehabilitation plans incorporating
social, educational, vocational, self-care and residential skills
and objectives; complete Functional Assessment with clients;
provide guidance and review accessibility of services; update and
amend plan as client negotiates through the system. Assess and
identify gaps in service delivery and recommend alternative action
plans. Participate in the resolution of crisis situations; assist
with identifying key individuals and resources that can provide
direct support and/or immediate intervention during a crisis
situation. Submit accurate documentation and related information,
on a timely basis. Document all contacts, movement, growth,
transfers and overall progression through the system, in accordance
with funding source regulations. Requirements B.A/B.S. degree in
Human Services/Social Science, Healthcare or a related field and 3
years of MH direct care experience; or any combination of
experience, education or training that would provide the level of
knowledge. skill and ability required. Very good communication
skills. Detail oriented. Ability to work independently and as part
of a focused team. Knowledgeable of computers, Microsoft Outlook,
Word and the Internet required. Knowledge of electronic health
record systems a plus. Ability to meet established direct care
service expectations including documentation of the services.
Scope: Frequent talking and listening Requires the ability to lift,
carry, fold, kneel, reach, stack, stoop and bend which may include
direct intervention with clients. Must be available for local
travel and possess a valid Driver's license. Possess manual
dexterity and fine motor skills. May require crisis intervention to
emergency situations. Must be available for scheduled emergency
on-call service and will be required to carry a beeper during
regularly scheduled working hours and scheduled on-call service.
Must have the ability to meet productivity. Horizon House offers
competitive compensation and a comprehensive benefit package
including: medical & dental, (9) nine paid holidays, generous paid
time off, tuition reimbursement, retirement savings plan, voluntary
tax sheltered annuity, transit benefit program, opportunities for
advancement and more. Horizon House, Inc. is an Equal Opportunity
Employer
Keywords: Horizon House Inc, Dundalk , Intensive Case Manager, Healthcare , Philadelphia, Maryland
