Retail Sales Associate
Company: H&M
Location: Columbia
Posted on: April 24, 2024
Job Description:
Company DescriptionAbout the Role At H&M, as a Retail Sales
Associate you will be advising our customers and keeping them in
style! A Retail Sales Associate, or Sales Advisor, as referred to
internally, is responsible for delivering the Best Customer
Experience that contributes to the store's sales and profit. As a
Retail Sales Associate, you will always put customers first, offer
assistance, and share your Product and Fashion knowledge. You will
create an environment that is easy for our customers to shop
through Store Operations and Great Garment Care. By sharing
knowledge and skills with colleagues, you will actively contribute
to creating a Best Team to meet our customers' expectations. This
role will work in accordance with H&M standards, policies,
procedures, and legal requirements.This position reports to our
Department Managers and has a dotted line to the Department
Supervisor.Job DescriptionYour Day to Day*
- Actively greet and engage with our customers in the service
areas and on the sales floor to provide the best customer
experience
- Support in the maintenance of a neat and tidy sales floor to
ensure a positive shopping experience inclusive of folding,
hanging, displaying, and merchandising garments per H&M
guidelines to maximize selling opportunities
- Unload delivery truck, receive, open, and unpack merchandise
and label merchandise with security tags within efficiency timeline
goals
- Actively process, stock, and replenish garments on sales floor
and stock room
- Ring on the register, report and handle all required
transactions, issue receipts, and fold and place merchandise in
appropriate bag following the register best practices routine
- Eager to educate and promote our H&M Loyalty program to our
customers
- Share your knowledge and skills with your colleagues, offering
help where needed to build a positive working environment
- Work in accordance with H&M standards and local legislation
with health & safety and security routines, to guarantee you, your
colleagues, and customer safety at all times
- Follow all procedures and routines regarding safety, security,
and administrative processes in all areas of the
storeQualificationsWho You Are
- Passionate for customer service and helping people find their
style
- A multi-tasker who enjoys working in a fast-paced
environment
- Inclusive, positive, creative, and willing to learn on the
job!
- A team player with a flexible approach
- You have the ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch,
engage in repetitive motions, push, pull and carry items
(mannequins, clothing, totes, torsos, etc.) for a short
distance
- Ability to climb a ladder and use a step stool
- Must be able to work a flexible work schedule including nights
and weekendsWhy You'll Love Working for H&M
- Dynamic, team-driven work environment with a group of unique,
diverse and kind individuals.
- Endless growth & development opportunities.
- Dress your personality. We encourage you to dress your
personality, all day, every day.
- Did we mention our discount at H&M, &Other Stories, and
COS?Job Status: Hourly, Non-ExemptEEOC Code: SLS*This job posting
highlights the most critical responsibilities and requirements of
the job. It's not all-inclusive. There may be additional duties,
responsibilities assigned for this job at the company's
discretion.**H&M, in good faith, believes that this posted rate
of compensation is the accurate range for this role at this
location at the time of this posting. This range may be modified in
the future.Compensation:Sales Associates Start at $15.50 per
hour**For permanent employees, you will be eligible for a quarterly
store performance-based bonusBenefits: We offer all our employees
at H&M Group attractive benefits with extensive development
opportunities around the globe. All our employees receive a staff
discount card, usable on all our H&M Group brands in stores and
online. Brands covered by the discount are H&M (Beauty and Move
included), COS, Weekday, Monki, H&M HOME, & Other Stories,
ARKET, Afound. In addition to our staff discount, all our employees
are included in our H&M Incentive Program - HIP. You can read
more about our H&M Incentive Program here.In addition to our
global benefits, all our local markets offer different competitive
perks and benefits. Please note that they may differ between
employment type and countries.Additional InformationInclusion &
Diversity:H&M is a part of H&M Group. At H&M Group,
we're determined to create and maintain inclusive, diverse and
equitable workplaces throughout our organization. Our teams should
consist of a variety of people that share and combine their
knowledge, experience and ideas. Having a diverse workforce leads
to a positive impact on how we address challenges, on what we
perceive possible and on how we choose to relate to our colleagues
and customers all over the world. Hence, all diversity dimensions
are considered in our recruitment process.We strive to have a fair
and equal process and therefore kindly ask you not to attach a
cover letter in your application as they often contain information
that easily can trigger unintentional biases.Company Description:
H&M is a fashion brand that offers the latest styles and
inspiration, from fashion pieces and unique designer collaborations
to affordable wardrobe essentials. Our business idea is fashion &
quality at the best price in a sustainable way. Learn more about
H&M .Videos To
Watchhttps://youtu.be/UYCoVfEW9gU?si=Hhrh_xj4NAcyWajX
Keywords: H&M, Dundalk , Retail Sales Associate, Hospitality & Tourism , Columbia, Maryland
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