Assistant General Manager - Washington, DC
Company: Tatte Holdings LLC
Location: Washington
Posted on: January 20, 2026
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Job Description:
Job Description Job Description When you step inside of a Tatte
Bakery & Café you instantly feel comfortable and inspired. It’s a
space where you can be yourself. You will be surrounded by the best
of everything: authentic, caring and unique Tatte family members,
delicious pastries, savory dishes, fresh ingredients and amazing
coffee. Every day we strive to provide our guests with an
exceptional experience at every opportunity. If you love and care
about people and coffee, we want you! The Assistant General Manager
will work with a passionate team of Front of the House team members
on an opening, mid or closing shift dedicated to the overall guest
experience. In the absence of the GM, the AGM will assume all GM
responsibilities. The AGM will work side by side with the
front-of-the house team by leading and inspiring them to exceed our
guest’s expectations at every opportunity. This will be achieved by
providing exceptional service that is authentic, genuine, warm and
welcoming while upholding the execution of Tatte service and
product standards. Summary of Responsibilities Supports the GM in
ownership of the business and ensuring that the day to day
operations run smoothly Models authentic, warm guest experience and
instills great service in team Successfully identifies individuals
that embody Tatte’s cultural values and supports recruiting,
hiring, and training of new talent to ensure outstanding guest
service Demonstrates people performance management skills with the
ability to identify talent and develop managers and hourly team
members Possesses capability to lead and navigate hard
conversations Continuously upholds Tatte brand and visual standards
Leads team members through effective and efficient operational
execution Ensures Food Safety in the café Supports the GM in
café-level change management activities to ensure effective and
accurate communication of new product, service and operational
information Contributes to food, labor and controllable costs that
are consistently within company guardrails Helps GM to own café
administrative requirements Other duties as assigned Working
Conditions / Essential Functions Ability to work a flexible
schedule based on business needs (including but not limited to,
days, evenings, weekends, holidays, and as emergencies arise) Able
to work ten hour-plus shifts, plus ability to stand, sit, squat or
walk for extended periods of time, walk up and down stairs, and
read Able to grasp, reach overhead, push, lift and carry up to 50
pounds. Position Requirements Minimum 1 year of experience working
as a manager, preferably in a high-volume, full service and/or
polished fast casual restaurant Ability to work well under pressure
in a fast paced, ever changing work environment Excellent verbal
and written communication skills Highly organized with strong
attention to detail High integrity and professionalism High School
education or equivalent Preferred Skills Hospitality Education:
B.S. in Hospitality Management and/or A.S. Hotel and Restaurant
Management Proficient in Microsoft Office including Word, Excel,
Outlook Previous experience working with UltiPro, Toast - POS
System, CrunchTime/TeamworX ServSafe, Allergen and ChokeSaver
Certifications Our Benefits and Perks Competitive pay (typically
AGM pay ranges from $65k-$79k, depending on experience) Quarterly
bonus program Paid vacation and sick time 401(k) (with a vesting
match) Free EAP employee assistance programs Flexible schedule with
no late nights Health, dental and visual insurance Free meals and
drinks Exciting potential for growth Please note that we hire
managers for the greater DC market, and while we strive to place
them in cafes that are convenient to them, we do not guarantee
placement at specific cafes. Please note that Tatte is an E-Verify
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Keywords: Tatte Holdings LLC, Dundalk , Assistant General Manager - Washington, DC, Hospitality & Tourism , Washington, Maryland