IT Support Technician Level 1 Depot - Intern

Company: Leidos
Location: Elkridge
Posted on: April 1, 2026

Job Description:

The IT Support Technician Level 1 (Depot Technician) is responsible for supporting daily depot operations, including receiving, processing, diagnosing, cleaning, and preparing computer equipment for deployment or return. This role ensures accurate asset tracking, timely ticket management, and proper handling of equipment in accordance with company standards. Working hours begin 7:00-8:00 AM Key Responsibilities: Receive incoming computer equipment and peripherals Unpack and inspect shipments for accuracy and damage Perform cleaning and basic refurbishment of computers and related hardware Conduct hardware diagnostics and troubleshooting Perform occasional system imaging and configuration Maintain and update asset inventory database Manage and update ServiceNow tickets accurately and timely Prepare and pack equipment for shipment or redeployment Ensure proper labeling and documentation of all equipment Maintain an organized and secure depot workspace Basic Requirements: Currently pursuing a degree in Information Technology, Computer Science, Artificial Intelligence, or related field US citizenship required Ability to lift and move boxes up to 50 pounds Frequent standing, bending, and moving equipment Ability to safely handle and transport computer equipment Preferred Qualifications: Entry-level IT experience or prior depot/technical support experience Familiarity with ServiceNow or similar ticketing systems Experience with asset management systems Basic knowledge of computer hardware troubleshooting Experience with Windows imaging and configuration processes Strong attention to detail and organizational skills If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: March 20, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $48,100.00 - $86,950.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Keywords: Leidos, Dundalk , IT Support Technician Level 1 Depot - Intern, IT / Software / Systems , Elkridge, Maryland